Privacy Policy – GREATAIDE FOUNDATION

Effective Date: 01 January 2026

GREATAIDE FOUNDATION ("we", "our", or "us"), registered at 2nd Floor, MBR Complex, Vanasthalipuram, Hyderabad – 500070, Telangana, India, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.greataide.org or interact with us in any way. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you make a donation, register as a volunteer, subscribe to our newsletter, fill out a contact form, or otherwise interact with our website. The information we collect may include:

• Personal Identifiers: Full name, email address, phone number, and postal address.
• Financial Information: Payment details (processed securely via third-party payment gateways; we do not store card details).
• Communication Data: Messages, queries, and feedback submitted through our contact form or email.
• Technical Data: IP address, browser type, operating system, referring URLs, and pages visited, collected automatically via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for the following lawful purposes:

• To process donations and issue tax exemption receipts under applicable Indian law (80G/FCRA as applicable).
• To respond to your queries, feedback, and support requests promptly.
• To send newsletters, impact updates, event invitations, and fundraising communications — only if you have opted in.
• To manage volunteer registrations and programme participation.
• To improve our website functionality, content, and user experience.
• To comply with legal obligations under Indian law, including the Foreign Contribution Regulation Act (FCRA) and the Income Tax Act, 1961.

3. Sharing of Your Information

GREATAIDE FOUNDATION does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in website operations, payment processing, email communications, and analytics — bound by confidentiality agreements.
• Legal Compliance: When required by law, court order, or government authority under applicable Indian regulations.
• With Your Consent: In any other case where you have expressly given us permission to share your information.

4. Cookies & Tracking Technologies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us understand how visitors use our site so we can improve it. You can choose to disable cookies through your browser settings; however, certain features of the website may not function correctly without them. We use Google Analytics to collect anonymised usage data to improve our services. No personally identifiable information is collected through analytics.

5. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures — including SSL encryption, secure servers, and restricted staff access — to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

6. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Donor records may be retained for up to 7 years to comply with Indian financial regulations. You may request deletion of your data at any time by contacting us, subject to legal retention requirements.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from our marketing emails at any time using the unsubscribe link in any email, or by contacting us directly.
• Objection: Object to certain types of processing of your personal data.

To exercise any of these rights, please contact us at info@greataide.org or call +91-929-9559-666.

8. Third-Party Links

Our website may contain links to third-party websites such as social media platforms, payment gateways, or partner organisations. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately at info@greataide.org and we will promptly delete such information.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:

• Address: 2nd Floor, MBR Complex, Vanasthalipuram, Hyderabad – 500070, Telangana, India
• Phone: +91-929-9559-666
• Email: info@greataide.org
• Donor Support: donorsupport@greataide.org